Considering leveraging community engagement to boost brand loyalty?

Community Power with Lush!  - Peter Craven, BlueSky Video Marketing

Lush! Lives by Peter Craven - BlueSky Video Marketing. 

“We come from Lush!”...was always a memorably proud moment to hear on the radio as a Northern Irish student in Scotland tuning into Pete Tong on Friday evening.  The NI and Scottish Dance crowds have always been the most committed and energetic. 

BlueSky Video Marketing was Founded by Peter Craven, who brings over 20 years of global marketing experience, and understands the challenges marketers face first-hand. Peter delivered an insightful talk on the power of community, exemplified through the creation of his film Lush! Lives. 

The documentary chronicles the legendary Lush nightclub in Portrush, a cultural hub that thrived from 1996 until its closure in 2020 due to the pandemic.

The Birth of Lush! Lives.

Peter Craven - Social Media Savvy

Peters  journey began with a deep personal connection to Lush, a weekly club night that became a sanctuary for many during the tumultuous 1990s in Northern Ireland. Amidst the conflict, Lush offered a safe space where people from all walks of life could gather, dance, and forget the outside world. This sense of community sparked Peters’s idea to document the club’s history, a project that would eventually take three years to complete.

Building and Leveraging Community

Peter emphasised how the film’s success was rooted in the passionate community that Lush had cultivated over the years. When the club’s closure was announced, it resonated deeply with its loyal patrons, many of whom hadn’t attended in years but still felt a profound connection. This community response was the catalyst for the documentary, showcasing the power of shared experiences and nostalgia.

The project’s momentum was driven by the enthusiastic involvement of former club-goers and DJs. Peter  highlighted the significance of engaging with this dedicated community, noting that 80-90% of the film's launch event attendees were from a closed Facebook group of Lush enthusiasts. Their willingness to support the film financially, even when they didn’t need to, demonstrated the irrational loyalty that a well-nurtured community can foster.

Challenges and Triumphs

Despite the challenges of funding and gathering archival material, the film's authenticity remained Craven’s priority. He recounted how they managed to secure interviews with iconic DJs like Carl Cox, which in turn attracted even more talent to the project. The film’s narrative was built around the emotional rollercoaster of the Lush experience, focusing on the personal stories of those who frequented the club.

The Power of Nostalgia

Nostalgia emerged as a central theme, with Peter acknowledging its unparalleled power in creating emotional connections. The film's success wasn’t just about documenting a nightclub; it was about capturing the enduring relationships and memories that were formed there. This focus on human connections over the physical space itself is what made Lush! Lives resonate so deeply with its audience.

Key Takeaways for Marketers:

The Power of Nostalgia: Nostalgia is an incredibly potent tool for marketers. As demonstrated in Lush! Lives, tapping into past experiences and emotions can create deep, lasting connections with your audience. When people associate your brand with positive memories, they are more likely to engage and support your initiatives.

Emotional Connections Over Physical Spaces: The success of Lush! Lives wasn't just about the nightclub itself but about the enduring relationships and memories forged there. Marketers may see benefits focus on creating campaigns that prioritise emotional connections over mere products or places, as these bonds are more likely to resonate and inspire loyalty.

Community Engagement is Key: Building and nurturing a community around your brand is crucial. The documentary's success was largely driven by the passionate Lush community. Engage with your audience authentically and foster a sense of belonging; this will encourage them to become active participants and advocates for your brand.

Leveraging Shared Experiences: Campaigns that highlight shared experiences can galvanise support and create a sense of unity among your audience. This can be particularly effective in situations where your audience has a strong emotional or historical connection to your brand.

Authenticity Matters: Peter’s dedication to maintaining authenticity in Lush! Lives was key to its success. Ensure that your campaigns are genuine and reflect the true essence of your brand. This authenticity will help build trust and credibility with your audience.

Persistence Pays Off: The journey to create Lush! Lives was not without its challenges, but Peter’s persistence in overcoming obstacles ultimately paid off. Marketers should be prepared to face challenges head-on and remain committed to their vision, as this determination can lead to successful outcomes.

By incorporating these insights into your marketing strategies, you can create more meaningful and impactful campaigns that resonate with your audience on a deeper emotional level.

Considering Video for Your Business? 

BlueSky Video Marketing is committed to helping customers maximise their video ROI, a dedication recognised by Invest Northern Ireland with the award of Gold Level Innovator status in 2023. 

To connect with the guys at BlueSky and discuss video as part of your campaign: https://blueskyvideomarketing.com

Considering recruiting in Marketing?

To find out more about our services in identifying a key marketing hire for your team please contact sarah@mrktsearch.com